Premier Education

Supporting Local Authorities with the holiday activities & food programme

At Premier Education, we’re ready to support you with your holiday activities and food (HAF) programme, taking some of the burden from you, your local partners and schools. We can help by bringing experience, adding value and reducing your costs to operate the programme.

From sector leading qualifications and delivery of holiday activities, to local co-ordination and extensive customer support, we can help Local Authorities and Active Partnerships deliver all aspects of the HAF programme, and we’ve done it several times before, with demonstrated success in 2020 and throughout Easter 2021.

Customer Service Support

Why worry about hefty investment in digital infrastructure when we can provide a white labelled customer bookings platform for your Local Authority? An easy, accessible solution for families to access in your locality.

We go beyond simply servicing bookings, and deploy our full Customer Service experience to support your team, providing a personable careline for customers. Our friendly team are ready to respond to inbound calls and emails, take manual phone bookings and provide support to those accessing the online bookings platform. They’re well versed in handling booking queries, amendments, cancellations and complaints, giving you one less thing to one worry about.

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Training and quality assurance

To support the focus on high-quality delivery, we maintain a best-in-class inspection framework to ensure continuous improvement in standards among our coaching workforce. To ensure coordinators, providers and other partners meet the required industry standards, we will offer accredited e-learning and workshop training solutions at your behest.

We have had to be flexible and agile in adapting to the Covid-19 pandemic, and through a group partner, made it mandatory for our Activity Professionals to complete a Level 2 Ofqual registered qualification in Infection Prevention, Mitigation and Management.

That’s just one of the many qualifications that will be on offer to you as part of this process, as well as Emergency First Aid, Safeguarding, Inclusion, L2 Award for Holiday Club Activity Coaches, L2 in Understanding Children’s Mental Health, L2 in Understanding Autism and School Food Standards and Nutritional Education.

Support in co-ordination and delivery of activities

From the moment the project starts, we will be there to support you in co-ordinating activities before and during the delivery. We will provide resources to keep the project on track, form a steering group with local partners and even source food partners for you, ensuring every child gets a nourishing meal.

In the run-up, we can recruit venues and help drive partnership with nearby schools, mapping your hotspots against our own existing venue partners. Before sessions begin, we’ll also be there to conduct risk assessments and promote activities in your area. When activities commence, rest assured that our high quality, safe activities bring fun for every child, no matter what their interests might be.

Delivering HAF in 2021

This Easter, we were delighted to work with Local Authorities to bring the HAF programme to communities in their area. Thanks to those partnerships, we were able to work with:

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